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Eizo EasyPIX 2 Spécifications Page 46

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Chapter 6 Troubleshooting
45
Chapter 6 Troubleshooting
Symptom Possible cause and remedy
The "The display setting of your
monitor has been changed." message
appears although the display setting
has not been changed.
•
Turn off the Auto FineContrast function of ScreenManager Pro for
LCD. For details, refer to the User's Manual of ScreenManager
Pro for LCD.
The "Failed to detect applicable
monitor." message appears.
•
Make sure that the USB cable is connected properly.
•
When using Windows with USB connection, specify the display
area using the Monitor Display Area Setting Utility (page 43).
•
When using a touch panel monitor or monitor not equipped with a
USB port with Mac OS X, EIZO EasyPIX Software cannot be used.
•
If your monitor is a touch panel monitor or not equipped with
a USB port, the graphics board compatible with DDC/CI
communication is required. For compatibility of graphics board,
see our web site (http://www.eizo.com).
•
When using the DisplayPort input at a touch panel monitor or a
monitor not equipped with a USB port, EIZO EasyPIX cannot be
used with the monitor.
•
When using the HDMI input at a touch panel monitor or a monitor
not equipped with a USB port, EIZO EasyPIX cannot be used
with such monitor if it does not support DDC/CI. For details on the
DDC/CI support for HDMI input, refer to the User's Manual of the
monitor.
•
Check our web site (http://www.eizo.com) to upgrade the software
to the latest version.
Main Window does not open.
•
Make sure that the USB cable is connected properly.
•
When using Windows with USB connection, specify the display
area using the Monitor Display Area Setting Utility (page 43).
Nothing is displayed.
•
Restart your PC.
•
Refer to the User's Manual of the monitor.
Display is unstable.
•
When certain software is used with the EIZO EasyPIX software,
the display may be unstable. In such a case, exit the EIZO
EasyPIX software.
Display color has been changed.
•
Readjust the monitor (page 35).
•
Turn off the Auto EcoView (BrightRegulator) function, the EcoView
Optimizer function, the ContrastEnhancer function, the Smart
Resolution function and the Smart Insight function of the monitor.
For details, refer to the User's Manual of the monitor.
•
If other company's monitor adjustment software is running, exit the
software.
Display color does not match the color
on the paper.
•
Be sure to use white paper. To prevent color or light from
penetrating through the printing paper, use two sheets, one placed
on top of the other.
•
Adjust the brightness rst, and then color.
•
Use the light with high color rendering properties, such as a
uorescent tube.
The "Windows display calibration is
enabled." message appears.
•
The monitor display calibration for Windows 8 or Windows 7 is
active. The function does not operate with the EIZO EasyPIX
software. Change the setting to invalid (page 7).
Sensor's rear light does not come on.
•
The rear light of the sensor (EX1 / EX2) does not light. The light is
not broken.
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